24/7 real time support.
- Your customers chat with our receptionists any time.
- We handle weekend chats, after-hours chats, or all chats.
- Your regular plan minutes are used when receptionists respond to your chats, just like they are for phone calls.


Chat to customers
with our live chat
services.
- Use our widget to take your own chats.
- No extra charges for the chats you take.
-
Add a simple line of code to your website
to chat with customers right away.
Why it works
Real-Time Support That Drives Results
79%
chat has positively impacted sales,
revenue, and customer loyalty.
Stand Out with 24/7 Website
Chat Services
79%
their queries answered via live chat,
making it the go-to solution for modern
customer support.
of customers won’t purchase if your website doesn’t offer live chat.
more convenient.
expect to see live chat when visiting your mobile site.
Small business,
big reach.
Most of our clients are small businesses. You work hard for your leads — don't miss out when they're ready to talk.
not call you back.
FAQs.
Live chat services allow businesses to engage with website visitors in real time. When a visitor initiates a chat, a professional live agent (or chatbot) responds to their inquiries, provides support, answers questions, and helps with customer service—enhancing the user experience and improving conversion rates.
We offer multiple options for handling web chats based on your business needs:
• Fully managed live chat: Our trained agents handle all incoming chats.
• Hybrid chat support: A combination of automated chatbots and live agents for efficient responses.
• Business-managed chat: Your team can handle chats directly with backup support from our agents when needed.
Adding our live chat widget to your website is simple. We provide you with a small snippet of code that can be inserted into your website’s HTML. If you need assistance, our support team can guide you through the setup process.
No, there is no additional cost for setting up the chat widget. Our live chat support service is included in your chosen plan, with flexible pricing options depending on your volume and service needs.
If you're unavailable, our live agents will step in to handle the chats on your behalf. They follow predefined guidelines to assist customers, take messages, and escalate issues as needed—ensuring that no query goes unanswered.
Can’t find the answer to your question? Call us now at 100-000-2222 or email us at support@1calling.com