MSP IT answering
services.

Offer 24/7 technical support from a team of
trained virtual receptionists.
Our Pricing

What is an MSP answering
service?

An MSP answering service, AKA MSP support service is a customer
service solution that answers calls on behalf of managed service
providers. Using your customized scripts, we take and relay
messages, book appointments, and more.


Just like you, we’re proud to provide a technical service that
supports others.

Top Feature of 1Calling's MSP Answering Service

Ensure every caller receives the professional support they expect, whether you’re in
corporate law, family law, or any other field.

24/7 Customer Service

Provide round-the-clock support with our team of expert virtual receptionists and ensure no call goes unanswered.

Live Chat Answering

We don’t just handle calls– we also manage live chats on your website, offering real-time assistance to potential clients.

Lead Qualification

Convert more leads with our intelligent lead qualification system, capturing and assessing caller needs to grow your client base.

Appointment Scheduling

Stay organized and never miss an opportunity with our secure, hassle-free appointment scheduling system.

Why it works

Always available

Be there for your prospective customers. Anywhere, anytime.

Capture every lead

Never miss an opportunity when clients call.

No voicemail, no bots

Win more business with real people, not automated voices.

Never closed for business

Work from home, your office, or Anywhere.

Know your callers

We recognize your returning callers for a personalized experience.

Manage your calls

Busy? Have an important meeting? We've got you covered.

The voice (and ears) of your business.

Our professional receptionists are an extension of your business.

They use your script, speak your language and understand your intake
process, to give callers consistently on-brand service.

Let’s talk.

Tell us about your firm, your clients and your goals. We work with you to create call flows to give your clients the best experience.

Start forwarding your calls.

Our friendly receptionists engage and interact with your leads and customers, 24/7.

Stay up-to-date Anywhere.

See details of your interactions via our app, SMS, or email.

Hear how we sound.

To hear how we could answer your calls,
enter your details and call us for free.

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FAQs.

Our trained receptionists will answer your calls professionally, following your preferred scripts and protocols to ensure seamless client communication.

We offer a quick and hassle-free setup, typically getting your service up and running within a short timeframe based on your specific needs.

Yes! Our service is fully scalable, allowing you to adjust call handling support as your business demand fluctuates.

An MSP answering service provides specialized support tailored to your industry, ensuring cost-effective, professional, and 24/7 client assistance without the overhead of in-house staff.

No, we filter out spam and irrelevant calls, ensuring you’re only charged for real client interactions.

Call us now: 100-000-2222

Can't find the answer to your question? Call us now: 100-000-2222