80%
reach a voicemail.
Let us take your calls.
Real connections deliver real results –
that’s why our customer service experts
are available 24/7.
Human-Centered Live
Answering Services
Message taking
We answer your calls, take messages and deliver
them to you in real time, 24/7.
Urgent call handling
24/7 live answering to handle emergencies day
and night.
Time-based routing
Customize how and when we transfer calls
depending on when a caller gets in touch.
Bilingual call answering
The new language of business is speaking your customers’ language.
After-hours answering
Want to handle in-office calls? Our after-hours
service picks up when you clock out.
Overflow coverage
Never miss a call and give callers a real response
– even during busy periods – with our overflow
answering service.
Our Comprehensive Call
Management Solutions
- Appointment Scheduling
- Live Call Transfers
- Call Analytics
- Message Management
- 24/7 Availability
- Listen to your lead
80%
experience would choose another
business next time.
Why it works
"A Game-Changer for Business Communication
1Calling has been a game-changer for our business. Missing calls meant missed opportunities, but with their seamless call management and client information capture, we’ve transformed the way we operate. Their professionalism, efficiency, and unwavering 24/7 support make them an invaluable asset—delivering exceptional service and outstanding value.
Paul Young
CPC Direct Training
FAQs.
A live call answering service provides businesses with professional receptionists who answer calls on their behalf. Instead of automated responses, real people handle customer inquiries, take messages, schedule appointments, and provide support—ensuring a personal and professional experience for your callers.
Yes! Our live answering service is available 24/7, 365 days a year, including weekends and holidays. Whether you need after-hours support or round-the-clock coverage, we’ve got you covered. Pricing depends on your selected plan, but we offer flexible and affordable options to suit your business needs.
Our team of highly trained, professional receptionists handles all incoming calls and chats. They follow your business guidelines and scripts to provide accurate information, schedule appointments, take messages, and assist your customers with a friendly and knowledgeable approach.
Our pricing is flexible and tailored to your business needs. We offer different billing structures, including per-call, per-minute, and monthly subscription plans. This ensures that you only pay for what you need while receiving top-quality service. Contact us for a customized quote.
If, mid-month, you realize you might use significantly more or less than the minutes included in your plan, we're happy to scale your services up or down before the next billing cycle.
Can't find the answer to your question? Call us now: 100-000-2222