Franchise – 1Calling

IFA’s Preferred
Answering Service

24/7 Call Handling & Lead Capture for
Franchises | Grow with 1Calling

Your partner in business.

1Calling is proud to be recommended by leading franchise organizations.

Why does your franchise need
an answering service?

Franchises turn to 1Calling for professional customer service. Our
customer experience experts will represent your business by maintaining
brand consistency at every touchpoint.

24/7/365 Live Answering

With 1Calling, your franchise is always open. Our team ensures that every inbound call is answered, 24/7/365, so you never miss an opportunity.

Seamless Appointment Scheduling

You can maximize booking with our scheduling system. Automated reminders help reduce no-shows, keeping your business running smoothly.

Smart Integrations

We connect with the tools you rely on daily, ensuring seamless CRM integration. Stay organized and make the most of your business resources.

Franchise-Dedicated Support

Our specialized team understands the unique needs of franchise businesses, delivering consistent and professional call handling that strengthens your brand

Why it works

24/7 Avaiabillity

Operate round-the-clock with zero interruptions. We never take a day off.

Always Accessible

Maintain constant availability for customer inquiries, day or night.

Global Reach

Serve customers worldwide across all time zones without limitations.

Non-stop Service

No holidays or off-hours-consistent service 365 days a year.

Flexible Workspaces

Operate seamlessly from home, office, or mobile locations.

Smart Recognition

Instant identification of repeat callers for personalized service

Real interactions,
real results.

80%

of callers will hang up when they reach
voicemail.1

77%

of franchise businesses believe the
phone will continue to be an important
tool for customer service in 5 years.2

77%

of franchise businesses believe that
customers prefer to talk to a real
person via phone, rather than use a
chatbot or email.2

The voice (and ears) of your business.

Our professional receptionists are an extension of your business.

They use your script, speak your language and understand your intake
process, to give callers consistently on-brand service.

Let’s talk.

Tell us about your firm, your clients and your goals. We work with you to create call flows to give your clients the best experience.

Start forwarding your calls.

Our friendly receptionists engage and interact with your leads and customers, 24/7.

Stay up-to-date Anywhere.

See details of your interactions via our app, SMS, or email.

Hear from some of our partners.

I’ve been using 1Calling for years, and they’ve been a game-changer for my business. Their team ensures my calls are always answered, even when I’m unavailable. I truly appreciate their friendly representatives and prompt service!

Russel Fortier – Owner

1Calling has been an incredible time-saver for me. My customers always receive the information they need about their projects and the best part is that it doesn’t add to my costs. Highly recommend their services!

Robert Hof – Owner

Hear how we sound.